Company Overview

net.pointers is a dynamic company, which offers complex services and consultancy in rapidly expanding IT market in Central Europe. Our firm was established in 2006 as a private company with strong focus on Online, Data, Voice and Internet communication.

We are committed to delivering quality Technology Solutions and Professional Advanced Services that provide true value to our clients, enabling them to achieve their goals and initiatives.

Content Management and Search Engine Marketing

We are offering customer portals development, content management systems, optimization of customer care processes with strong focus on online communication tools and Search Engine Marketing (SEM/SEO).

 

Project Implementation and Quality Assurance

IT project implementation is designed to provide short or medium term implementation capacities. The IT project implementation and management are provided in compliance with the customer’s requirements. We are strongly focused on keeping quality of technology implementation and we assure quality of service delivery.

Information Security

We design and implement efficient solutions that reducing the safety risks. Through our customer solution we protect and prevent communication networks and identify anomalies and diversions from corporate information and security policies. Our solutions protect comunication environment, detecting attacks and undesirable activities in real time.

 

IP Voice and Data Networks Consultation and Integration

We work closely with our customers to evaluate their communication project or problems, then design a solution that fits technologically and financially. Additionally, net.pointers is experienced to deploy the IP Voice and Data solutions, making it completely turn-key for the customers.

 

IP Call Centre Implementation and Optimization

net.pointers is focused on installation and integration of IP Call Centre technologies on varies platforms. Our call centre consultancy professionals will conduct a comprehensive review of all critical contact centre operations and practices to identify opportunities to improve service performance, increase productivity, and manage costs more effectively.

  An integral part of our services are high-quality and comprehensive post-sales service and support.

Thanks to the fact that our employees have had many years of experience in this field, we can offer you professional services, knowledge of the market and a very effective use of modern technologies and trends.